What's covered
Repairs to your hot and cold water pipes between your internal stopcock and the water carrying pipe to your kitchen appliances
Repairs to your taps
Repairs to leaks and the flushing mechanism of standard toilets (not including repairs or replacement of cracked or broken ceramic cisterns or toilet pans)
Repairing leaking pipes and overflows waste water pipes and soil vent pipes
Clearing internal blocked drains and ensuring they are running clear
Clearing blocked external vent and drainage pipes
Replacement of parts that we cannot repair. For example – we will replace a pair of taps with a standard pair of taps. To ensure a like-for-like replacement, you would have to source and supply the tap yourself
And also:
Up to £2000 in repairs yearly and up to £1000 per claim
Up to £150 per claim to restore surfaces damaged by us during repairs
Up to £200 per claim towards a place to stay if your home in uninhabitable