Help and advice

In this section you'll find frequently asked questions about our products and services, split into sections to help you narrow down your search.

You also have access to a variety of hints and tips, including buying guides to help you choose a new appliance in the event of a replacement.

Service plans and maintenance and support plans are provided by Domestic & General Services Limited. Insurance policies are provided by Domestic & General Insurance PLC. Domestic & General Insurance PLC is not an insurance intermediary. We’re the underwriter of the insurance policies and don’t provide personal recommendations or advice.

Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial register number 202111