Meet our authors

Domestic & General is home to a whole host of appliance experts who are keen to share their tips for energy saving, washing machine care and many, many more topics! Get to know them below.

Ian Palmer-Smith

Heating and Home Emergency Service Director

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Will Ashton-Smith

Director of Innovation & Sustainability 

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Richard Dellow

Regional Field Service Manager

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Service plans and maintenance and support plans are provided by Domestic & General Services Limited. Insurance policies are provided by Domestic & General Insurance PLC. Domestic & General Insurance PLC is not an insurance intermediary. We’re the underwriter of the insurance policies and don’t provide personal recommendations or advice.

Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial register number 202111.

Domestic & General Insurance PLC is an insurance undertaking, not an intermediary. We are the underwriter of the insurance and do not provide a personal recommendation or advice. Domestic & General Insurance PLC pay their sales agents periodic incentives (such as bonus payments) if they meet certain quality and sales targets. All prices include all applicable taxes (including IPT).